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Frequently Asked Questions

How do I manage my subscriptions?
- If you log in to your account you will see a "Manage Subscription" to the right column of your account page.  If you have a subscription and don't have an account, all you have to do is create one using the same email.  Once created your subscription will be synced with your email account.

How long is my subscription length?
- We ship out your coffee monthly.  You can change date, items or pause your subscription under Manage Account in your profile at anytime with no hassles or obligations.

How long until my order arrives?
- We usually ship within 1-3 business days.  Most orders will arrive within 1 week in the USA.  International order can take 2-4 weeks depending on customs.

USDA Organic?
- Going through the USDA Organic process is very expensive.  All of our beans are certified organic and we have all certificates from the farms.  Until we complete the USDA process we can not use there logo.