Accessibility

♿ Accessibility Statement

Effective Date: November 9, 2025
Company: Frenchie Coffee Roasters LLC
Address: 208 Pfeil Rd, Cibolo, TX 78108

1. Our Commitment

Frenchie Coffee Roasters LLC is dedicated to making our website, mobile experiences, and physical shop accessible to everyone—regardless of technology, ability, or circumstance.
We believe that great coffee and community should be available to all.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outline how to make digital content more accessible for people with disabilities.

2. What We’re Doing

We regularly test frenchiecoffee.com using automated and manual methods to identify and correct accessibility barriers.
Our current accessibility efforts include:

  • ✅ Semantic HTML for proper heading structure and screen-reader compatibility.

  • ✅ Text alternatives (alt text) for meaningful images and icons.

  • ✅ Keyboard-friendly navigation for menus, forms, and interactive content.

  • ✅ Consistent color contrast meeting WCAG AA ratios.

  • ✅ Descriptive link text and button labels.

  • ✅ Clear focus indicators and logical tab order.

  • ✅ Captioning or transcripts for embedded videos (where applicable).

  • ✅ Mobile responsiveness for all major devices.

  • ✅ Regular audits whenever new features or updates are added to the site.

3. Physical Accessibility

Our coffee shop at 208 Pfeil Rd, Cibolo, TX provides accessible parking, seating, restrooms, and entryways consistent with ADA Title III standards for public accommodations.
If you encounter any on-site accessibility issues, please let our team know immediately so we can assist you.

4. Ongoing Improvements

Accessibility is an ongoing process.
We conduct periodic reviews of both our website and our in-store experience, incorporating user feedback and new accessibility tools as they become available.
Whenever substantial changes are made to our website, we retest for compliance with WCAG 2.1 AA guidelines.

5. Feedback & Assistance

We welcome your feedback.
If you experience difficulty using any part of our website or accessing information, please contact us:

  • Email: frenchiecoffee@gmail.com

  • Mail: Frenchie Coffee Roasters LLC, 208 Pfeil Rd, Cibolo, TX 78108

Please include:

  • The web page or function you were trying to use.

  • A description of the problem.

  • The browser, operating system, and assistive technology (if applicable).

We’ll acknowledge receipt within 2 business days and aim to resolve or offer an accessible alternative within 10 business days.

6. Third-Party Content

Our site may include third-party applications or content (such as embedded videos, maps, or social-media widgets).
While we cannot control the accessibility of content provided by third parties, we encourage those providers to make their materials accessible and seek alternatives when barriers are found.

7. Formal Grievance Procedure

If you believe we have not adequately addressed an accessibility concern, you may file a formal complaint by emailing frenchiecoffee@gmail.com with the subject line “Accessibility Concern.”
Your complaint will be reviewed by management and, if necessary, by outside accessibility consultants.

8. Continuous Improvement Statement

Frenchie Coffee Roasters LLC views accessibility as a shared responsibility.
Our leadership team, web developers, and staff receive periodic training on digital inclusion and ADA awareness to ensure that accessibility remains a core business priority.

9. Last Updated

This Accessibility Statement was last updated on November 9, 2025.
We may revise it periodically to reflect new practices or legal requirements.